Privacy Policy

Last updated: August 2026

Information We Collect

We collect information you provide when creating an account, making a booking, contacting support, subscribing to newsletters, or registering as a partner — including name, email, phone, and booking-related details. We may also collect limited technical data such as device/browser information, session identifiers, and listing page visit analytics to improve our platform.

How We Use Your Data

• Process bookings, payments, invoices, and refunds
• Send transactional emails (confirmations, reminders, password resets, partner application updates)
• Provide customer support via chat, email, phone, or WhatsApp
• Send newsletters and helpful follow-ups when you opt in or interact with contact channels
• Improve services, security, and listing performance for partners
• Comply with legal and regulatory obligations

Payments & Security

Payments are processed through trusted gateways (such as Razorpay / Stripe). We never store card numbers or CVV on our servers. We use industry-standard security measures to protect your data.

Cookies & Tracking

We use essential cookies for login sessions and may use analytics to understand how travellers browse hotels, homestays, tours, and cabs. You can control cookies through your browser settings.

Sharing of Information

We share booking details with the relevant vendor partner to fulfil your reservation. We do not sell your personal data. Service providers (email, payments, hosting) may process data only to deliver our services.

Your Rights

You may request access, correction, or deletion of your personal data, and you may unsubscribe from marketing emails at any time using the link in those emails or by contacting support.

Contact

For privacy questions, use our Contact page or email the support address published on the website.